Accessibility

Mobility access


The Museum is on the ground floor of Stables Market and is situated on a single floor, so there are no stairs. Stables Market is cobbled however, which may be difficult for some people with mobility needs.


Blind or partially sighted visitors


Audio description for our events can be booked by contacting us or requesting it when buying a ticket.

Large print guides for our exhibitions are available at reception.

We don’t have low lighting in any parts of the Museum, except when certain events are on. If you are coming to an event, and want to know the expected lighting level, please contact us for more information.


D/Deaf and hard of hearing visitors


A hearing loop is available at reception for you to use.

All videos in our exhibitions are subtitled.

A sign language tour of our exhibitions or a BSL interpreter at events can be booked by contacting us or requesting it when buying a ticket.


Guide and assistance animals


Guide and assistance animals are always welcome at the Museum and we can provide water.


Seating


If you require a seat to enjoy our exhibitions, please ask at reception and they will be able to provide you with a folding seat.


Toilets and baby changing

The nearest toilets are in Gabeto - please note they are on the first floor and are not accessible. These are separated by gender.

If you need access to an accessible toilet, please ask someone on the front desk who will be able to give you a key to the nearest accessible toilet. 

The nearest toilet with grab bars are in North Yard. The nearest fully accessible toilet is in Stables Basement which is accessible by lift. A map and video are coming soon to give directions on how to find them.

The nearest unisex toilets are in North Yard.

The nearest Changing Places toilet is at The Camden Society, 60 Holmes Road, London, NW5 3AQ. A more local Changing Places toilet is coming soon.

The nearest baby changing facilities are in the Stables Basement.


Getting here and parking

There are a number of buses that stop within a few minutes of the Museum.

At Camden Town station, you will need to enter via a specific entrance to the station for your direction of travel. It has escalator access between the street and the platform for northbound services only. The station does not have lift access. The platforms have designated level access boarding points.

At Camden Road station, access between the train and the platform is by a manual boarding ramp, and then access is via a lift.

Chalk Farm Station does not have step free access.

For more information on parking with a Blue Badge, please visit Camden Council’s website.


Quiet days


Every Tuesday, 10am - 6pm, we will wherever possible try to keep all noise as low as possible. Please bear in mind Camden Market does get very busy and the outdoor areas have loud music, so the best time to come is early as possible on a weekday.


Events


If you need special arrangements to facilitate your visit to an event, such as a BSL interpreter or audio description, please detail this when booking your ticket or contact us to arrange.

Concessions for events are available for visitors with access needs. A companion ticket is also provided at the concessionary rate.


Bar


Plastic straws are available on request.


First aid and defibrillator

Camden Market has trained first aiders on site 24/7 every day. If you require first aid or have had an accident or injury, please make yourself known to either our Front of House or a security guard.

The nearest defribillator is located between Camden Lock and Stables Market and all security guards are trained in its use.


Contact us


For more information or to discuss in detail how we can assist you on your visit please contact us. We also welcome any suggestions about how we can become more accessible. Please feel free to email us at info@vaginamuseum.co.uk or call us on 020 3715 8943.